Frequently Asked Questions

Found something you love?

Simply add your favourite pieces to your bag and follow the checkout steps. It's that easy!

Changed your mind? No worries!

Email us at hello@zyndin.com as soon as possible, and we'll do our best to help before your order ships.

Sign up to our newsletter and get 10% off your first order. Your code arrives by email and is valid for 30 days.

More pieces, more to love!

Enjoy 10% off when you buy 2 pieces or 15% off when you buy 3 or more. Your discount is applied automatically at checkout.

Discounts can’t be combined. At checkout, the offer that saves you the most is applied.

From the Netherlands to your doorstep.

We deliver across the European Union, bringing your favourite ZYNDIN pieces wherever you are.

Standard shipping is €7. Enjoy free shipping on orders of €35 or more in the Netherlands and €45 or more across the rest of the EU.

Your new favourites are on their way!

ZYNDIN is based in the Netherlands, so local orders typically arrive within 1–2 business days after dispatch.

For the rest of the EU, delivery times vary by destination.

A little patience, something beautiful is coming your way.

Orders are prepared within 1–2 business days.

Of course! You have 14 days from delivery to request a return.

You can find all the details in our Return Policy.

Need to return something?

Simply submit a request through your customer account or email us at hello@zyndin.com.

We'll guide you through the process.

Beautiful details, thoughtfully chosen. Our collection includes pieces crafted from 316L stainless steel, with selected designs featuring 18K PVD gold plating for a lasting shine. Each piece has its own character, so you can explore its materials and details on the product page.

A little love goes a long way. Gently clean your pieces with a soft cloth, store them somewhere dry and avoid harsh chemicals to keep them looking beautiful.